Send your flight number, date, terminal if known and a reachable phone number. Tell Ray&Lan about changes to your booking.
After landing
Passport checks and luggage collection affect your exit time. Contact us when you are ready and use the agreed meeting point, rather than a taxi rank.
A confirmed meeting point
A name board or specific meet-and-greet must be included in the confirmed arrangements. If you cannot find your driver, call or message before moving to another location.
